Human resources system for employee self-self of royal mail Essay

Human resources system for employee self-self of royal mail - Essay Example It offers several services through these subsidiaries, which include parcel delivery system, postal mail services, general logistic system, and general services related to post (Russell, 2005 p45). Royal Mail focuses on delivering letters and packages to all part of the world. Currently, this company has 14,300 post office branches and 113,000 post boxes throughout the UK, which collect packages, letters and parcels from over 87,000 individuals and businesses. These commodities are collected through a diverse collection and transportation network that includes 33,000 bicycles and 30,000 vehicles (Great Britain: Parliament: House of Commons Committee: Trade and Industry, 2006 p23). This paper provides strengths and weaknesses (internal analysis) of Royal Mail’s human resource management system for employees, and recommendation that should be adopted to improve its human resource management system and employees’ performances and efficiencies. Strengths The highly skilled and hard working employees, who are regularly motivated by the financial resources and efficient management, form the key strengths of Royal Mail. The company’s employees are offered improved new range of training and assured performance related pays (Plunkett, 2009 p76). Some of the Royal Mail’s employees are regarded as the company’s valuable assets. ... esource management system, and they include: the present contracts were renewed, and new standardized contracts were awarded to the employees; the newly introduced techniques and machinery help the employees achieve a world class standard performance, the newly revised Pension scheme plans were going to be directed to those employees in the Royal Mail pension plan (Russell, 2005 p58); the new plan for early retirement and temporary redundancy were going to be implemented with an immediate effect, and the minimum wages and working hours were also revised. The Royal Mail’s human resource management also puts employees’ safety in the forefront of the priority list. In order to motivate its staff members, this company has improved its working condition, stress relief exercise, self appraisal process, first aid facilities, and changes employees’ job duties over some time. The HRM has also included increments and promotions into the new plan. The Royal Mail has also de veloped a new method of dealing with the Trade Union. The trade union has been given a vital position in the company’s management activities. The union has also been requested to help employees to conform to the Organizational rules and regulations, and achieve sustainable competitive advantage (Chancery House, 2008 p26). An effective system of communication between the HRM and the trade union was also developed. Weaknesses There have been frequent complaints from customers regarding missing parcels and letters in some Royal Mail’s retail outlets. Careful investigation revealed that some of the company’s staff members have been involved in a series of mail theft over the past few years (Brooks, 2003 p118). This has reduced the Royal Mails reputation and prestige before it esteemed customers. This